Blackboard and VCCS Student E-mail Help Request Form
(information in red is required)
REQUESTOR INFORMATION
Full Name
Blackboard Username
Or
EmplID
(e.g. jtyler9999, jmt8)
Or
(e.g. 1234567)
Date Of Birth (MM DD YYYY)
Daytime Phone Number ext. (please include area code)
Alternate Phone Number ext. (please include area code)
E-mail Address
(please provide the address which you most frequently check)
Provide Course Number and Section for Blackboard Problems
And/Or
Your Student E-mail Address for E-mail Problems

(i.e. ENG 111 N01A, HLT 230 N03A)
And/Or

(i.e. jsmith1234@email.vccs.edu)
Description Of Problem:

Please provide as much information as possible: (for example, describe the error message you receive, indicate if you are experiencing technical problems, etc.).
Regarding Seeing Your Courses in Blackboard (Bb)
Online instructors are not required to make their courses available to students until the first day of the semester. If your course is not showing up in your Bb course listing, please wait to fill out this help request form until the afternoon of the first day of class.

If your course meets on campus, do not submit this help request. Please ask your instructor about access to Bb materials first.

If you have enrolled and paid for an online course on or after the first day of classes, the course will appear in your Bb course listing within a 4-hour time period.
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