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Help Request Form
(information in red is required) |
| REQUESTOR INFORMATION |
| Full Name | |
| Username or EmplID | |
| Last 4 Digits of SSN | |
| Date of Birth | (MM DD YY) |
| Daytime Phone Number | ext. (please include area code) |
| VCCS E-mail Address (if known) | |
| If you do not know your VCCS e-mail account, instructions will be sent to you to obtain this information. All correspondence between the College and students will be via the VCCS e-mail account. |
JTCC E-mail Address
(employees only) | |
| Alternate E-mail Address | |
| Please select the appropriate assistance required and your request will be sent to the applicable College Help Desk: |
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STUDENT ASSISTANCE:
Web Application Information (Applying to John Tyler Community College)
Payment Information
Financial Aid Information
STUDENT Password Reset
Enrollment Assistance (term activation, course enrollment, etc.)
Other
FACULTY AND STAFF ASSISTANCE:
EMPLOYEE Password Reset
Faculty Assistance (instructor/advisor setup, entering grades, tutorials)
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Description of problem:
Please provide as much information as possible: (for example, describe the error message you receive, indicate if you are experiencing technical problems, indicate if you need tutorial assistance, etc.). |
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| NOTE: Before sending this request - have you provided an e-mail address in at least one of the fields above? Doing so is not required, but may enable us to respond to your request more quickly. |
Please enter the letters above.
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