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Refunds

How you receive your refund depends on how you paid your tuition and fees. 

Students Who Paid Online with QuikPay
If you paid your tuition and fees online with a credit card using QuikPAY in myTyler, your tuition refund will be issued to the card that was used. No further action is necessary.

Students Who Paid on Campus or with Financial Aid
John Tyler Community College has partnered with Tuition Management Services (TMS) to process electronic financial aid and tuition refunds for students who paid their tuition and fees on campus or received financial aid.

At the start of each semester, all new students and students who have not already registered with TMS will receive an e-mail from johntylerrefunds@afford.com with directions on how to select your refund preference in the JTCC Refund Portal. If you no longer have your e-mail from TMS, simply go to the JTCC Refund Portal and click "Register."

Even if you do not expect to receive a refund this semester, we recommend setting up your refund preference. You may need to drop a course unexpectedly, or the College may have to cancel a course.  If you do not make a selection, you will receive your refund as a paper check. Sign up early, so your refund won’t be delayed.  

You can choose to receive your refund in one of three ways:

Funds are usually available within 5-7 business days after your refund is posted in the Student Information System. Financial aid refunds may take 3-5 business days.

A business day is considered to be Monday – Friday when the College is open.

If you select this option, you must activate your card once it is mailed to you. If your John Tyler Community College Visa® Prepaid Card is not activated prior to your refund date, a refund check will be mailed to the address you have on file in the Student Information System.

Keep your card. It will be used for all for all future refunds.

Learn more about the John Tyler Community College Prepaid Visa.

Funds are usually available within 5-7 business days after your refund is posted in the Student Information System.

A business day is considered to be Monday – Friday when the College is open.

Checks will be mailed through the United States Postal Service to the mailing address listed in the Student Information System. Allow 10 to 14 business days after you see the refund posted on your Student Information System account for the check to arrive at your address selected.

A business day is considered to be Monday – Friday when the College is open.

Questions? See our Frequently Asked Questions about Refunds.

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