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Retention Coach (full-time) – 00165

Retention Coach (full-time) – 00165 - closes on 01/21/19

Hiring Range: $33,598-$50,000 (commensurate w/qualifications & experience)

General Information: John Tyler Community College is a two-year public institution of higher education and one of the largest of the 23 community colleges in Virginia. With campuses in Chester and Midlothian in the metropolitan Richmond area and at off-campus classrooms throughout the area, John Tyler Community College provides quality educational opportunities that inspire student success and community vitality. The College’s vision is a success story for every student.

Responsibilities: The College seeks to hire a Retention Coach. The successful candidate will be responsible for developing, implementing and assessing a comprehensive retention action plan for the College. This position will support all aspects of student retention, leading initiatives to improve retention through promoting campus wide buy-in and participation, implementing targeted interventions with students, and engaging faculty and staff to support students in effective retention activities. Collect accurate data to assess retention programming and communicate retention data with the college community. The position also includes managing the processes and responses to Early Alerts. This position reports to the Associate Dean of Advising.

Qualifications: Bachelor’s degree strongly preferred. Several years of prior relevant work experience strongly preferred (student advising, program planning and assessment, retention coaching). Experience in teaching, presenting workshops, and/or advising in an academic setting highly desirable. Must have excellent interpersonal, communication and organizational skills, demonstrate initiative and be student success focused. Ability to work independently and in a team environment. Ability to multi-task and prioritize work. Collaboratively develop and implement innovative strategies and programs. Experience with technology required. Successful completion and passing of a criminal background check will be required. High School diploma required.

PREFERRED: Master’s degree preferred. Experience in higher education a plus.

Application Instructions: Acceptable application packages are those submitted through the Commonwealth of Virginia career website located at

REQUIRED: A fully completed state application. Applications which are not complete or state “see resume” will not be accepted. Applications submitted through other websites are not considered as applying to the position. Should you need assistance or have questions, please contact Cherie Watts at (804) 594-1417.

John Tyler Community College embraces a culture of diversity and inclusion that empowers anyone from anywhere to be successful in their academic and professional pursuits. We strive to provide an environment that is enriching to all by understanding and appreciating our dimensions of diversity, becoming global citizens, and welcoming new ways of engaging the unique contributions of all people.

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