Financial Aid

The Financial Aid Office continues to provide its services remotely, and new and current students are encouraged to access these services from off campus.The Financial Aid Office is also providing on-campus assistance for students who cannot access services remotely or through the 24/7 Financial Aid and Student Accounts Support Center.

Remote Assistance
Students can use 24/7 Financial Aid and Student Accounts Support Center at mysupport.jtcc.edu  or 1-855-874-6684 for inquiries regarding financial aid; students can make an appointment through the system to work with a Tyler staff member. Inquiries that cannot be resolved by the 24/7 Support Center will be forwarded to Tyler staff and staff will respond to students within 48 business hours.

Tyler Financial Aid staff are available for remote assistance:

Monday – Friday: 8:00 a.m. – 5:00 p.m.

On-Campus Assistance
Students can use 24/7 Financial Aid and Student Accounts Support Center at mysupport.jtcc.edu or 1-855-874-6684 to request an appointment to meet with a Tyler staff member; please wait for staff to confirm your appoinment before coming to campus. Walk-ins will be accepted based on availability. Staff are available for on-campus assistance at the Chester and Midlothian campuses:  

Monday – Friday: 8:00 a.m. – 5:00 p.m.

John Tyler Community College offers many financial aid options to help you pay for your college education.  Financial Aid can be confusing, so start here to learn how to apply and more!

Types of Aid

Scholarships, grants, loans, and student employment are all considered financial aid. Learn more about what is included in your award package here:

• Grants
• Loans
• Work-Study
• Scholarships

Satisfactory Academic Progress (SAP)

To be eligible to receive financial aid at John Tyler, students must maintain Satisfactory Academic Progress (SAP).
SAP is measured by:

• Grade point average
• Number of credit hours earned in relation to number of credit hours attempted (including transfer credit hours)
• Number of credit hours attempted in relation to number of credit hours necessary to complete the degree or certification program (including transfer credit hours)

ECMC Financial Literacy Solutions

Life can be challenging but managing your money doesn't have to be. Tyler has partnered with ECMC to bring you a financial literacy platform that will allow you to:

• Complete online courses on topics relevant to your life
• Measure your financial health and get personalized recommendations
• Create a monthly budget and track your spending over time
• and MORE!

Sign up for FREE today at https://www.ecmclearning.org/

Questions?

Contact the John Tyler Financial Aid and Student Accounts Support Center 24/7 at 1-855-874-6684 or mysupport.jtcc.edu.

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Federal School Code for Both Campuses: 004004