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Students may drop their classes and receive tuition refunds through the first 15 percent of the class session. To drop a class, use myTyler or visit the Admissions and Records Office. Students are responsible for confirming the correct refund deadlines for their classes. Please note that tuition refunds will not be processed until after the last day to drop with a refund for the specified session/term.

Virginia Community College Policy 4.3.2 states that students are eligible for refunds for those credit hours dropped during the add/drop period.  After the add/drop period has passed, there shall be no refunds, except as provided in subsections (Exceptional Cases), (Military Service), and (Refunds for Certain Federal Student Financial Aid Recipients).  Refer to the policy for more information.

How you receive your refund depends on how you paid your tuition and fees. 

Students Who Paid Online

If you paid your tuition and fees online with a credit card in myTyler, your tuition refund will be issued to the card that was used. No further action is necessary.

Students Who Paid on Campus or with Financial Aid

John Tyler Community College has partnered with Tuition Management Services (TMS) to process electronic financial aid and tuition refunds for students who paid their tuition and fees on campus or received financial aid.

When financial aid exceeds college charges for tuition, fees and books, a refund will be generated. Refunds are usually available approximately the sixth week of classes. Disbursements will be held until after the census date of the last class for students taking all dynamic classes (all classes outside of regular 16 week session).

View the TMS Contract

Pricing Schedule and Fees For Cardholders

At the start of each semester, all new students and students who have not already registered with TMS will receive an e-mail from with directions on how to select your refund preference in the JTCC Refund Portal. If you no longer have your e-mail from TMS, simply go to the JTCC Refund Portal and click "Register."

Even if you do not expect to receive a refund this semester, we recommend setting up your refund preference. You may need to drop a course unexpectedly, or the College may have to cancel a course.  If you do not make a selection, you will receive your refund as a paper check. Sign up early, so your refund won’t be delayed.  

You can choose to receive your refund in one of two ways:

Funds are usually available within 5-7 business days after your refund is posted in the Student Information System.

A business day is considered to be Monday – Friday when the College is open.

Checks will be mailed through the United States Postal Service to the mailing address listed in the Student Information System. Allow 10 to 14 business days after you see the refund posted on your Student Information System account for the check to arrive at your address selected.

A business day is considered to be Monday – Friday when the College is open.

Questions? See our Frequently Asked Questions about Refunds.


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