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Student Information Center

24-7 Financial Aid SupportYou Have Questions - We Have Answers

John Tyler Community College’s Student Information Center staff members answer incoming phone calls to the general College number, typically assisting callers with general information about the departments listed below. If a caller requires information beyond the scope of the Student Information Center, staff members direct the caller to the appropriate department, often:

In addition to these services, the Student Information Center provides myTyler assistance to students. Students can come to the Student Information Center for on-site assistance on the Chester campus, view myTyler tutorials online, e-mail the myTyler help desk at, or complete a help request form.

The Information Center at John Tyler began operations in 2007, and staff members are constantly reevaluating services to best meet the needs of John Tyler Community College’s students, faculty and staff, as well as the general public. Please let us know how we can help you. Information Center staff members are available at the following times and location:

Hours and locations are:

Chester Campus

Moyar Hall, Room M107e
13101 Jefferson Davis Highway
Chester, Virginia 23831
myTyler HelpDesk Phone: 804-706-5096
Monday: 8:00 a.m. – 7:00 p.m.
Tuesday – Friday: 8:00 a.m. – 5:00 p.m.

Midlothian Campus

Administration Building, Room B107b
800 Charter Colony Parkway
Midlothian, VA 23114
myTyler HelpDesk Phone: 804-706-5096
Monday – Wednesday: 8:00 a.m. – 5:00 p.m.
Thursday: 8:00 a.m. – 7:00 p.m.
Friday: 8:00 a.m. – 5:00 p.m.

Switchboard Phone: 804-796-4000
Monday-Friday 8:00 a.m. – 5:00 p.m.


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